We want your carpet fitting process to go as smoothly as possible with the minimum of disruption and inconvenience, and for you to be delighted with your choice of carpet and supplying retailer. Below are our recommendations for what to do before your new carpet is delivered.

Removing your old carpet

It pays to be prepared. Old carpets are heavy and can be dusty when removed from the floor so a well ventilated room is advisable and it is wise to vacuum the carpet one last time before you begin. You may need help to remove the carpet as it, and the old underlay, will be heavy. Finally vacuum the floor to remove any remaining dust or dirt.

Some retailers may remove the carpet and underlay for you. But it pays to check in advance as this is not usually typical.

Airing the room

Professional carpet fitting

Ventilating the room during installation will help to remove some of the materials involved in carpet and flooring installation which could have an adverse effect on air quality. Open all windows and doors whenever possible and also whenever convenient during the following days.


Installing carpet and flooring is a difficult job handled by our professional flooring installers who specialise specifically in the products we supply. Please remember that they are not plumbers, electricians, tilers, joiners, removal men or appliance engineers.

Please ensure that any possible hazards such as cables, wires or pipes, which could cause injury or damage are brought to their attention as soon as possible.

Moving your furniture and appliances

Ideally all areas should be totally free of furniture as this will go a long way to ensuring a professional finish to your new carpet. Any breakable or valuable items, such as vases, lamps and decorations should also be removed. Electrical items i.e. televisions or computers should be disconnected and removed from the area if at all possible.

In kitchens and utility rooms please disconnect all appliances and where practical remove them from the area.

If removal of old flooring or moving of furniture or appliances presents a problem please inform us prior to the installation date as this work can often be arranged at additional cost.

Colour matching

Manufacturers endeavour to match colour wherever possible, however you can expect some colour variation from a sample due to the nature of carpet manufacture and differing lighting intensity.

Opening doors

Sometimes the pile height of a new carpet may be higher than your old one. Doors may not open as freely and should be planed on the bottom. Fitters may need to remove doors to complete the fitting. Adjustment of the doors can sometimes be arranged at extra cost.

Eliminating waste

Always plan your flooring economically to avoid waste, but as all rooms are different shapes and sizes, some waste is unavoidable. Fitters will leave any large pieces of waste for your retention.

Carpet seams

There are some occasions when seams are unavoidable, however the modern methods now available ensure these are not detrimental to the performance or appearance of the carpet. It must be pointed out that seams are never invisible and professional fitters will endeavour to position them where foot traffic is lightest.

Colour changes

The shade of the carpet depends on the angle of the light that falls on the carpet pile. Brush the pile in the opposite direction and the shade changes. Such changes are characteristic of cut pile materials.

Making a fitting date

You can schedule a date that is convenient for you but please remember that not all products are immediately available from suppliers.

Use professionals

Buying carpets and underlay can be an expensive process. The appearance and longevity of your carpet will be enhanced dramatically by having professional installation.